Miccosukee Casino & Resort Partners with QCI to Elevate Miami’s Gaming Experience
In a strategic move to enhance the gaming and hospitality landscape of Miami, Miccosukee Casino & Resort has entered into a three-year partnership with Quick Custom Intelligence (QCI). This collaboration aims to revolutionize the resort’s operations by integrating QCI’s advanced enterprise platform, focusing on host services, marketing, and slot operations.
Amber Saunders, Executive Director of Marketing at Miccosukee Casino & Resort, expressed enthusiasm about the partnership, stating, “We are excited to embark on this transformative journey with QCI. The QCI platform is poised to revolutionize our host, marketing, and slot operations, enhancing efficiency while elevating the quality of service and entertainment we offer our valued guests.”
QCI’s enterprise platform is renowned for its ability to seamlessly integrate player development, marketing, and gaming operations. Deployed in over 175 casino resorts across North America, Australia, New Zealand, Canada, Latin America, and The Bahamas, the platform offers real-time tools designed specifically for the gaming and hospitality industries.
Andrew Cardno, Chief Technology Officer of QCI, highlighted the synergy between the two organizations: “At QCI, we highly value partnerships grounded in mutual respect, a shared vision, and unwavering commitment. Our collaboration with Miccosukee Casino & Resort exemplifies such a relationship. We have been profoundly impressed by the dedication, passion for excellence, and unyielding commitment to enhancing guest experiences exhibited by the Miccosukee team.”
The partnership is expected to bring significant advancements to Miccosukee Casino & Resort operations. By leveraging QCI’s technology, the resort aims to optimize marketing efforts, streamline slot operations, and improve host services. These enhancements are anticipated to provide guests with a more seamless and enjoyable experience, reinforcing Miccosukee Casino & Resort’s position as a premier gaming destination in the region.
Established in 1999, Miccosukee Casino & Resort has been a staple in Miami’s gaming scene. The resort features over 1,800 slot machines, 20 live-action poker tables, and a bingo hall, offering entertainment around the clock. Located on the edge of the Everglades at 500 SW 177 Ave, the resort is renowned for its world-class hotel accommodations, modernized suites, and a variety of dining options, ranging from casual delis to fine dining experiences. This partnership between QCI and Miccosukee Casino & Resort represents a significant step forward in the evolution of the Miami gaming and hospitality market.
With a shared commitment to excellence and innovation, both organizations are poised to set new standards for guest service and experience, making this collaboration one to watch in the coming years.